I was blessed to head out to Advanced Bionics on Wednesday. I am a volunteer mentor for them and we were going to get some training. I am also the co-chapter leader for the Bionic Ear Association for the New York/New Jersey Chapter. We are still ironing out the kinks to get our chapter up and running but I have lots of faith it will be very successful.
I cannot say how thrilled I am with our decison to choose Advanced Bionics. I have never looked back after our decision. We have had nothing but success. We get such support from them. When you go to a training session it is so inspiring. To see so many recipients or parents of recipients leaves me in awe. It also gives me time to meet with other parents. We can bounce ideas off each other. We can talk about the future. We can talk to those with older children and learn from them. I can talk to parents of younger children and hopefully encourage them along this new journey.
I truly feel we are just one big family. I know it sounds hard to believe but unless you have experienced it you could not understand. When I call customer service I usually speak to the same person. Well, that person works upstairs in the building and we get to meet and chat with them. I can't think of many companies who make themselves so available. From the audiologists to customer service right down to the CTO/CFO. Yep, that is him below in the pictures. He made himself available and had dinner and spent several hours after dinner just sitting with us and talking about anything and everything. It was so amazing to be so close to someone who makes decision that literally change Cormac's life and all of our lives.
I loved getting to see some old friends from all around the US and Canada and loved meeting some new folks. We have so much in common. We have all travelled a road we never thought we would travel. My life is richer for knowing all of these people.
The real show stopper of the training was The Neptune. This is the worlds FIRST SWIMMABLE PROCESSOR!!! To say this is life changing is an understatement. Cormac will be able to hear in water for the first time......EVER. He can swim, he can bathe (he is dying to know what it sounds like when the water runs over his head. He told me he KNOWS it makes a noise but he just can't hear it). He can play in the snow without worrying of it falls in the snow. He can do anything around water, moisture, dust. You name it and it's covered. On top of that it runs on a triple A battery. We will never be anywhere where we wont have a battery. I mean, you can always find a battery.
Check out the video below.
Cormac will have lots of fun picking out his color choices. He already asked if it come in pink. LOL He wants blue for sure he said. He literally wakes up every morning asking for the Neptune. I so wish we had one now for swimming lessons. It would be so much easier. We are counting the days until January until it is available. We are also praying insurance will cover it....
I just want to Thank everyone at Advanced Bionics for all they do. They asked questions, the recipients answered and they produced it. Most people said they wanted a waterproof processor but they didn't want to sacrafice sound. Well, now we don't have to!